All the website questions you may have been afraid to ask - answered simply!
Thinking about a new website for your business but feel overwhelmed by the process? You’re not alone. Whether you’ve had a bad experience before, are worried about cost, or simply don’t know where to start – we’ve heard it all.
At Green Ape Media, we believe no question is too small or too obvious.
This guide answers the most common website questions our clients ask before they commit to building a website – from timelines and pricing to SEO, mobile design, and editing. If you’ve been sitting on the fence, we’re here to help you move forward with confidence.
Isn’t a Green Ape website more expensive than those £500 deals I see online?
Upfront? Yes. Long-term? Not even close. Budget websites often leave out essential features and need replacing in a year or two. Here’s why cheap sites usually cost more. Our sites are built to last, with flexible payment plans to suit your budget.
I already have a website – do I really need a new one?
If it’s outdated, hard to update, or invisible on Google, it could be holding you back. A modern, mobile-ready, and optimised site makes a better first impression and brings more leads. Here’s how we build websites that grow with you.
I don’t have the time to manage a full website project.
You don’t need to. We manage everything – design, build, content, SEO setup. Our structured process means minimal effort from you, with clear steps and consistent updates.
What if I’ve had a bad experience with another agency?
You’re not alone. We’ve helped many businesses recover from bad builds. With Green Ape, you get clear communication, complete transparency, and full ownership of your site. Just ask Redditch United FC, who trusted us to rebuild their online presence.
I’m not technical – how will I manage a site?
We use WordPress – simple, intuitive, and fully supported with training and documentation. Plus, we’re here if you ever need help with edits or tweaks.
We don’t really know what we need yet.
No problem. We’ll guide you through a discovery session to uncover your goals and shape a site that actually supports your business. Visit our services to learn how we tailor solutions to each client.
Will there be lots of hidden or ongoing costs?
No hidden fees here. We’re transparent from day one. Our optional maintenance plan covers security, updates, backups, and a buffer for small changes.
Other people are offering cheaper websites. Why are you different?
We don’t use templates or outsource overseas. Every site is bespoke, mobile-friendly, SEO-ready, and designed to last. Explore our portfolio to see the difference.
I haven’t written the content or gathered images yet – should I wait?
No need. We can help with content writing or structure, and guide you through what visuals are needed. You don’t have to have everything ready before starting.
Can I edit the site myself later?
Yes – easily. You’ll be able to update content, add blog posts, and more. We provide full access and training so you’re in control.
How long does the whole process take?
Most sites take 12-13 weeks from sign-off. We take the time to get things right. The ultimate timeline depends on the size of the site and how quickly we receive your feedback and approvals.
What if I don’t like the design?
<p>You’ll be part of the design process. We start with brand discovery and concepts, then refine with your feedback. We make sure you’re happy with our design proposal and that we understand your business before the building starts. This is usually the expensive part of the process and having a clear plan helps us deliver the right website for your business. Nothing goes live until you’re happy.</p>
Is a custom site really better than a template?
Yes. Templates are rigid and often look generic. Our custom sites are faster, more secure, and aligned with your branding. Learn more in this post on how we future-proof websites.
Will my site work properly on phones?
<p>Definitely. Every Green Ape site is built mobile-first and fully responsive. It’s tested across modern browsers and devices as standard.</p>
What happens after the site goes live?
We don’t disappear. Our maintenance plan keeps your site secure, backed up, and up to date. We also include time for small content updates, so you’re never left stranded.
Will my business show up on Google?
Yes – we setup every site to be discoverable by search engines. We handle indexing, metadata, and submit your site to Google. You can also grow with our SEO and content services later.
Can I add more features down the line?
Absolutely. We build scalable sites so you can add booking systems, landing pages, or integrations as your business grows.
Have you worked with businesses like mine?
Yes – we have delivered websites across many sectors including construction, trades, Facilities Management, property maintenance, leisure, e-commerce, membership and training, sports, retail, and utilities. We know what your clients expect from a website, and how to deliver trust and professionalism.
Will I be stuck with you forever?
Nope. You own everything – your site, content, and hosting. There’s no lock-in, and you can move or manage it however you choose. If you’re not happy with your services, WordPress websites are simple to transfer to another provider.
Still Got Questions?
We’d love to answer them. If you’re thinking about a new site and want it built right, get in touch. Let’s talk about building your next (and final) website with Green Ape.
